Brands are out and customer relationships are in.

Jerry Penny

Customer relationships are being more valued than ever and brands are being valued a lot less than they used to.

http://www.marketingmagazine.co.uk/article/1343189/brands-out-customer-relationships

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Published by Jerry Penny

Jerry is known as The Nurture Queen and is the founder of The CARM Group - who specialises in Customer Appreciation & Relationship Marketing. We help SMEs build strong and long lasting relationships with customers and also help with their customer service strategy and systems.

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