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Jerry Penny – The Nurture Queen

Jerry Penny – The Nurture Queen

Video Marketing and Relationship Marketing for your Small Business.

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Month: April 2015

Brands are out and customer relationships are in.

April 19, 2015 Jerry Penny

Customer relationships are being more valued than ever and brands are being valued a lot less than they used to.

http://www.marketingmagazine.co.uk/article/1343189/brands-out-customer-relationships

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Doing away with Customer Service scripts

April 17, 2015April 17, 2015 Jerry Penny

Customers today are looking for genuine customer service, for the authentic customer experience of one human being assisting another.

http://www.nextiva.com/voip/doing-away-with-customer-service-scripts.html

Source: Nextiva.com

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Recent Posts

  • Marketing Strategy Loves Business Strategy
  • Brands are out and customer relationships are in.
  • Doing away with Customer Service scripts
  • 10 reasons people don’t care about your content
  • Ten Work from Home Options

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