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Jerry Penny – The Nurture Queen

Jerry Penny – The Nurture Queen

Video Marketing and Relationship Marketing for your Small Business.

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Month: April 2015

Brands are out and customer relationships are in.

April 19, 2015 Jerry Penny - Nurture Queen Videos & Podcasts

Customer relationships are being more valued than ever and brands are being valued a lot less than they used to.

http://www.marketingmagazine.co.uk/article/1343189/brands-out-customer-relationships

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Doing away with Customer Service scripts

April 17, 2015April 17, 2015 Jerry Penny - Nurture Queen Videos & Podcasts

Customers today are looking for genuine customer service, for the authentic customer experience of one human being assisting another.

http://www.nextiva.com/voip/doing-away-with-customer-service-scripts.html

Source: Nextiva.com

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Recent Posts

  • Marketing Strategy Loves Business Strategy
  • Brands are out and customer relationships are in.
  • Doing away with Customer Service scripts
  • 10 reasons people don’t care about your content
  • Ten Work from Home Options

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